Mastering project communication should be a manager or leader #1 priority. A manager or leader will spend ninety (90) percent of their time communicating on a project. To understand how critical communication is to execution, thirty-one (31) percent of failures and eighty (80) percent of rework are due to the lack of communication.
How to Master Project Communications
- Develop a Communication Plan: Plan out how you will communication with all the resources A communication plan should include all meetings, reports which should go out, where documents will be stored, any metrics report etc..
- Be Consistent: Once you develop the communication plan, it is important you execute the plan and be consistent. The worse thing you can do is start off being consistent, then start falling off towards the most critical part of the project. Consistency builds “TRUST”
- Manage Expectations
- Review the Communication Plan regularly
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